Our Cookie Policy
This Cookie Policy explains what cookies and similar technologies we place on your device when you use whitelotus-aud.com, why we use them, and the choices you have. We keep the language plain because you deserve to know exactly what is happening with your data.
What Cookies Actually Are
A cookie is a small text file that a website saves on your device when you visit. It holds a short string of characters that lets our servers recognise your browser on later visits. Cookies cannot read files off your computer, install software, or access anything outside the site that placed them.
We use cookies for three practical reasons: to keep you logged in, to remember your settings, and to understand how our pages perform. Some cookies expire the moment you close your browser (session cookies), while others stay on your device for a set period (persistent cookies). We also use local storage and pixels, which work in a similar way and are covered by this policy.
Cookies are not the same as the personal details you give us when you register at Whitelotus Casino. Account information is handled under our Privacy Policy. This page deals only with the technical files that make the site work day to day.
The Cookies We Set
Strictly necessary
These cookies keep the site running and cannot be switched off in our settings. They maintain your login session, confirm your identity after you sign in, protect deposit and withdrawal forms against fraud, and remember your acceptance of this policy. Without them you cannot play, deposit, or cash out.
Functional
Functional cookies remember choices you make so you do not have to repeat them. They store your language preference, your preferred currency such as AUD, game display options, and whether you have already dismissed a notice. Turning these off will not break the site, but you will need to reset your preferences each visit.
Analytics
Analytics cookies show us, in aggregate, how visitors move through the site: which pages get traffic, where people drop off during registration, and how long sessions last. We use the aggregated data to fix problems and improve load times. The reports we read contain no names or individual player identities.
Marketing
Marketing cookies support our promotional work, including our 100% welcome bonus up to A$115 with 100 free spins, our weekly 10% cashback, and our weekend reload bonus. They help us show relevant offers to people who have shown interest in Whitelotus Casino and measure whether a campaign performed. These cookies are the only category we ask your explicit consent for, and you can withdraw that consent at any time.
| Cookie type | Purpose | Example names | Duration | Opt-out |
|---|---|---|---|---|
| Strictly necessary | Login session, security, fraud checks | wl_session, wl_auth, wl_csrf | Session to 90 days | Cannot be disabled |
| Functional | Language, currency, preferences | wl_lang, wl_currency, wl_prefs | Up to 365 days | Via our cookie banner |
| Analytics | Aggregated site usage data | wl_anon_id, _ga | Up to 365 days | Via our cookie banner |
| Marketing | Promotions, retargeting, campaign measurement | wl_promo, ads_id | Up to 90 days | Via our cookie banner |
Third Party Cookies Explained
Some cookies on our pages are placed by partners we work with, not by us directly. We allow three categories of third-party cookies: analytics providers that measure site performance on our behalf, advertising networks that deliver and measure our promotional campaigns, and payment providers that secure your transactions when you deposit with Visa, Mastercard, Skrill, MiFinity, or crypto.
Game providers whose titles you play may also set technical cookies inside the game window, for example Playtech, Pragmatic Play, NetEnt, and Evolution. These keep your game session stable and remember things like your last bet size within a specific game. We do not permit third parties to use our site to place cookies for purposes we have not approved.
Each third party processes data under its own privacy policy, which we link to in our cookie banner where available. If you want a full picture of what a partner collects, we recommend reading their policy as well as ours.
Manage Your Cookie Choices
On our site
When you first visit whitelotus-aud.com, our cookie banner lets you accept all categories or reject everything except strictly necessary cookies. You can also open the banner later through the "Cookie settings" link in the footer of any page and change your answer whenever you like. Your choice takes effect immediately, and withdrawing consent deletes the non-essential cookies already on your device where technically possible.
In your browser
Every major browser lets you block or delete cookies through its settings menu. The exact steps differ slightly between versions, so use the current help pages for your browser.
- Chrome: Settings, then Privacy and security, then Third-party cookies and site data.
- Safari: Settings, then Privacy, to block all cookies or manage website data.
- Firefox: Settings, then Privacy and Security, then Cookies and Site Data.
- Edge: Settings, then Cookies and site permissions, then Manage and delete cookies.
What happens if you block cookies
Blocking strictly necessary cookies will stop core functions: you will not stay logged in, deposits and withdrawals may fail, and games may not load. Blocking functional or analytics cookies only means we stop remembering your preferences and stop receiving usage data. Blocking marketing cookies means you will still see bonus offers on our site, but they will be less relevant to your interests, and you may see the same promotion more than once. Clearing cookies also logs you out of every site you were signed into, so keep your Whitelotus Casino password handy.
How Long We Keep Cookies
Every cookie we set has an expiry date, and we choose the shortest period that still does the job. Session cookies vanish the instant you close your browser. Persistent cookies stay for a fixed period, after which your browser deletes them automatically. The table below shows our standard retention periods per category.
If you ask us to delete your account, we also remove the cookies we control that are tied to it. Cookies set by third parties follow their own retention rules, which is one more reason to review partner policies if this matters to you.
| Category | Retention | What happens at expiry |
|---|---|---|
| Session cookies (login, game state) | Session only, deleted on browser close | Nothing stored after you close the browser |
| Strictly necessary (security, auth tokens) | Up to 30 days | You are asked to sign in again |
| Functional (language, currency, preferences) | Up to 365 days | Preferences reset to defaults |
| Analytics | Up to 365 days | Aggregated usage counters reset |
| Marketing (retargeting, campaign measurement) | Up to 90 days | You stop seeing retargeted ads |
Changes to This Policy
We update this Cookie Policy whenever we add, remove, or change a cookie category, for example when we bring in a new payment provider or analytics tool. The revised version is published on this page with a new effective date, and if a change affects your choices we will show the cookie banner again so you can review your consent.
Questions about cookies at Whitelotus Casino? Email [email protected] or use our 24/7 live chat and our team will answer in plain language. Last updated: 2026.
Frequently Asked Questions
Do I have to accept cookies to play at Whitelotus Casino?
You only have to accept strictly necessary cookies, which keep your login and payments secure. You can reject functional, analytics, and marketing cookies through our banner and still play every game, claim the welcome bonus, and withdraw winnings.
How do I change my cookie settings after signing up?
Open the "Cookie settings" link in the footer of any page on whitelotus-aud.com. The banner reappears and you can update your choices. Changes apply immediately.
Will blocking cookies affect my withdrawals?
Blocking analytics or marketing cookies has no effect on withdrawals. Blocking strictly necessary cookies can interrupt payment verification, so keep that category enabled while depositing or cashing out.
Do cookies store my password or payment details?
No. Cookies never contain your password, card number, or wallet keys. Authentication cookies hold a random session token only, and payment details are processed through encrypted payment provider systems.
Do cookies track me across other websites?
Only marketing cookies from our advertising partners can relate to ads you see elsewhere, and only if you consent. You can withdraw that consent at any time through our cookie banner.